Pre-Order Policy
Please Read Before Placing a Pre-Order…
When placing a Pre-Order (or Back-Order item) with The Celluloid Collective, all other items in your cart will be shipped together with the Pre-Order item. This means if a Pre-Order item is set to ship in 2-3 weeks, you will need to wait 2-3 weeks for all other items in the cart to be shipped. If you want non-pre-order items shipped immediately, please add them to a separate cart and complete a separate checkout. Orders cannot be partially fulfilled or partially cancelled.
Pre-Order and Back-Order purchases will be charged to your Card/PayPal immediately upon purchase. Orders can be cancelled before shipment but are subject to a 3% cancellation fee. This fee will be deducted from the refunded amount to cover the non-refundable payment processing fee incurred at the time of the initial transaction.
To cancel an order, please email us at info@tccfilm.com with the subject line: "CANCEL ORDER #..."